Workforce Readiness Program at West Side High School

University Hospital and its Foundation are investing in the future of healthcare by offering students from a nearby high school with in-depth opportunities to learn the business of healthcare and expose them to the many types of employment opportunities that exist at our Hospital. The Workforce Development Program at West Side High School identifies sophomores who are uncertain about continuing their education after high school and invites them to apply for a paid internship. This program is made possible thanks to financial support from the MCJ Amelior Foundation, PSE&G Foundation, and the City of Newark.

This program was launched last summer, when a cohort of 10 sophomores was selected. The group spent 20 hours each week learning about the important role a hospital plays within a community and the different kinds of jobs that exist within. They were taught essential first aid training and soft skills such as communicating effectively and time management. In the fall, their time commitment was reduced to 8 hours per week to accommodate their academic studies. Their engagement rate of 99% indicated a very high level of student participation and focus.

Students took self-assessments to uncover both personal strengths and areas for improvement, with some rating themselves as “Below Average” or “Unsatisfactory” as a benchmark. Then, following the fall semester, they completed the assessment again and their personal growth was overwhelming, with all participants rating themselves as “Excellent” or “Above Average.” This shift is one indicator that the program is improving skills, boosting confidence, and preparing the students for greater success in the workforce.

Philanthropic funding has been instrumental in making this vision a reality. These contributions have enabled a hands-on experience for high school students, preparing them to enter a career in healthcare, hopefully at University Hospital.

Student Testimonial*

Prior to joining the program, Darius felt like his shyness would deter him from being able to participate. At first, he was hesitant to speak in front of groups and often stayed in the background. This program has allowed him to develop communication skills and build confidence through exposure to differing roles in Human Resources. Working at the front reception desk, Darius was able to engage in face-to-face interactions with employees. The soft skills and relationships with UH department leaders were key to recognizing the power of his voice. Darius now actively contributes in huddles and training sessions, a significant transformation from the quiet individual he was prior to Workforce Readiness Program.

*Names have been changed to protect anonymity.